Return Policy

We want you to be 100% satisfied with our products: Merchandise in its original condition may be returned for a refund/credit within 30 days of the receipt of the shipment.

A restocking fee of 15% plus freight charges will apply. No freight or COD shipments will be accepted. Unauthorized shipments will be returned at the customer's expense.

There are no returns allowed on products that require a special cut or were custom made to the customer's specifications.

Simply email our Customer Service Dept. at info@EnduranceHardware.com. They will provide you with a Return Material Authorization form and number. Affix the RMA labels to the carton and return the form with the material, freight paid, to the warehouse indicated on the form. No Freight Collect or COD shipments accepted.